Connect with Us
Consumer Participation
What is it?
- Involving you in the way we do things at Brophy to make a better service for you.
- Getting your ideas on how we can do things better and your experience of the service at Brophy.
- Participating in activities, special functions and events.
Why have it?
- To make sure we are meeting your needs and the needs of others.
- We want to know what you think about Brophy, what is working and what is not, so we can make improvements.
- You are important to the service and we would like you to become involved.
How can you participate at Brophy?
Feedback Surveys – where we ask you for your ideas and your experience of our services.
Focus Groups – we ask for your ideas on a specific topic or issue in a group setting.
Media – we acknowledge and celebrate your involvement and seek your contributions through a range of media including newsletters, social media, websites etc.
Volunteering – opportunities to be involved across a number of programs.
Advisory Groups – some programs have consumer groups that meet regularly to contribute ideas and feedback to improve services.
All feedback obtained is confidential.
If you should participate in consumer activities at Brophy
- It is expected that participants show commitment, punctuality, respect and confidentiality.
- The staff at Brophy will in turn demonstrate punctuality and respect.
- You will be provided with a safe and confidential environment.
- Brophy will acknowledge your involvement in consumer participation.
- Your involvement in consumer activities may be supported with practical assistance including child care and transport etc.
Brophy values your participation in its Consumer Participation activities.
Consumer Participation 17/18 Survey Results
For more info:
Email: admin@brophy.org.au or chat to a Brophy staff member
